FAQ's

Do you have a question about your product? Perhaps you can find the answer here. Below are frequently ask questions and their answers. We're working hard to make sure that you have all the answers you need to get the most out of your system. If you can't find what you're looking for below, don't hesitate to contact our customer support department. Just email us at cs@samsungsv.com

  • Question :

    [All In One] Are these cameras weather proof?

  • Question :

    [All In One] Can DVR send Email notifications?

  • Question :

    [All In One] Can I change the settings on my DVR with my web viewer?

  • Question :

    [All In One] Can I exchange the 500GB Hard drive for a bigger one?

  • Question :

    [All In One] Can I link this system to my home security?

  • Question :

    [All In One] Can I monitor my cameras even if I’m not home?

  • Question :

    [All In One] Can I use my Mac to view my cameras?

  • Question :

    [All In One] Can I use other 3rd party brand cameras with or without the same cable connector?

  • Question :

    [All In One] Can I view my cameras from my iPhone, blackberry, or other smartphones?

  • Question :

    [All In One] Do I need special software to view my cameras over the Internet?

  • Question :

    [All In One] Does my system keep recording while I am making a copy or viewing recorded video?

  • Question :

    [All In One] How can I change from sequence mode to split mode, or vice versa.

  • Question :

    [All In One] How can I search and play previously recorded data?

  • Question :

    [All In One] How do I know if my hard drive is full?

  • Question :

    [All In One] How do I transfer data from my DVR to my computer?

  • Question :

    [All In One] How easy are your systems to install?

  • Question :

    [All In One] How long will my system record for?

  • Question :

    [All In One] I have a defective cable, what do I do?

  • Question :

    [All In One] Is there a way to find out more detailed recording time?

  • Question :

    [All In One] What are infrared Cameras?

  • Question :

    [All In One] What if someone tries to disconnect or steal my camera?

  • Question :

    [All In One] What is the range of the night time camera?

  • Question :

    [All In One] What is the Sequence mode and what is the Split mode.

  • Question :

    [All In One] What will happen if my hard drive becomes full?

  • Question :

    [All In One] Why is my archived video not playable on my pc?

  • Question :

    [All In One] Will a dome camera work?

  • Question :

    [All In One] Will a PTZ (Panning Tilt Zoom) Camera work